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Archive for July, 2007

I like the pun. Even better, is the 366 page e-book featuring 77 articles from the top blawggers and practice management tech experts for lawyers. It includes articles by many of the blogs I reference in the sidebar, including one by Legal Sanity blogger, and good friend, Arnie Herz.
Its been published for free by Technolawyer.com. From client work, to practice management, including marketing, you’ll surely find some value in its pages: You can click on the pic or click here to download it.
“The 2007 TechnoLawyer Problem/Solution Guide is a revolutionary new way to find Solutions to Problems your law firm is experiencing. Specifically, it contains 185 Problems and corresponding Solutions.Each Problem is written in the form of a question from the point of view of a law firm and organized by topic. Topics include case management, depositions, discovery, document management, legal research, time-billing, and many more — 58 topics in all.” - Technolawyer.com

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You’ll be able to see more of my short videos in weeks to come. For example, the “Podcasting by Phone” webinar I did on July 28 for PodCamp City On-line should be available soon.

While YouTube is the “google” of video sharing sites (literally), it’s not the only one. You should distribute your videos to all the top YouTube competitors for maximum visibility.  And it doesn’t take much time! Remember to keep your videos short:

  1. According to comScore market research, the average watching duration was only 2.5 minutes.
  2. Many sites have file size restrictions: Shorter video = smaller file size.
  3. Quicker turnaround: Short videos can be posted more often, more consistently.

More and more “video blasters” or distribution services are coming out; each offers something different and better (distinctive value). It’s annoying that you have to create individual accounts on the video hosting sites, but that’s a one-time inconvenience. Here are 3 free services…

Hey!Spread enables you to blast your video to the most amount of (top) video sites (of course you don’t have to spread your video to all of ‘em):

  1. YouTube
  2. MySpace
  3. Google Videos
  4. Yahoo Videos
  5. Dailymotion
  6. Blip.tv
  7. Photobucket
  8. Metacafe
  9. Bolt
  10. Putfile

Vidmetrix.com enables you to blast to only the 7 top sites - YouTube, Myspace, Metacafe, Google, Yahoo, Revver, and Veoh. But more importantly, as their name suggests, VidMetrix also helps you track your views, comments, blog links that reference your video, and show-off your success through a metrics widget.

TubeMogul.com, measures like VidMetrix and focuses only on the top 6 video sites: YouTube, Google Video, Metacafe, MySpace, Revver, Yahoo!, and the annoying-to-use, but still popular: AOL Uncut Video. TubeMogul also allows you to measure the viewing success of your video across these websites, and even monitor other people’s video viewing success (which comes in handy to keep tabs on your competitors or friends).

Since they’re not necessarily mutually exclusive, used together, you’ll be able to get your video maximum exposure and measure its success. If you know of other video distribution services, let me know.

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Want to make a splash with your next seminar or event invitation?

Want to grab the attention of prospective clients?

Want to get ‘em keep talking about you… with INSTANT BUZZ?

Want to thank somebody in a fun way?

Here’s how to generate more Response from your next Regular mail campaign! Your clients & prospects will surely remember you & talk about you, even when you’re not there!!

Quick 3 minute audio photo slideshow of me doing it!  Ad specialties, promotional items, and greeting cards are always great… but, this is the best choice for cost, safety, novelty, & fun appeal! What other great Regular mail response gimmicks you got?

Sendaball.com send a ball The Big Idea with Donny Deutsch

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Last Tuesday, the National Network of Accountants (well, their Preferred Providers Network) invited me to present to them again. They asked me to elaborate on, “How to differentiate yourself.” There are so many ways to showcase your distinctiveness; this whole podBlog is dedicated to that!

I chose a different angle: I focused in the Personal Brand FOCUS FACTOR… Community. Often, I substitute a close synonym: Target Market.

In this seminar, I role played a 1-on-1 Q&A personal brand marketing session that I would do with a client. Mark Badami, Certified Financial Planner, and director of retirement planning for the National Network of Accountants graciously played along. My line of questioning helps to illuminate the referral-generating value of target marketing.

Everybody had a copy of the Community Target Market Story worksheet: You can e-mail me for one or just draw it yourself: 4 progressively smaller rings. 3 intersecting diagonals creates 2 big areas and 4 smaller segments.

The story of your prospect Community answers the 6 questions:

  1. Who - demographics, labels
  2. What - psychographics, frustrations
  3. When - seasons, regulations
  4. Where - groups, subscriptions
  5. With - complementers, competition
  6. Why - your personal brand appeal

Not clear? The audio of my seminar will walk you through an example of filling out the worksheet, and thus targeting your market to the 4°.

At my seminars, there’s usually so much chatter between me and the audience: I’m asking them questions; they’re asking me questions; I’m facilitating small-group exercises. This time, there was pin-drop silence as people listened to our 1-on-1 role play attentively! (It kinda freaked me out - as you may notice.)

The seminar is 33 minutes long: Download it for your iPod (or make your iPhone useful), or have a “lunch’n'learn” with friends!

How focused is your target market? Tell us about it… How many “degrees of ..who..” do you focus?

Listen Now:


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I just got this from LexBlog’s blog. Public Citizen advocacy group issues a press release entitled, “Public Citizen Wins Injunction Against Unconstitutional Rules.

Basically with these rules reversed in NY, it seems to me more personal brand marketing opportunities should be available (again):

  1. You can use testimonials from a client, with a pending case.
  2. You can use a nickname or tagline that affirms some kind of result. (Of course, be careful.)
  3. You can use a domain name that affirms some kind of result. (Ditto.)
  4. You can use an acted skit to illustrate your marketing message.
  5. You can advertise your hobbies & style to market your personal brand.

Here are the relevant excerpts from the Press Release… “In a victory for First Amendment rights, [The U.S. District Court for the Northern District of New York] permanently enjoined enforcement of most of the challenged rules against attorney advertising, including rules against attention-getting techniques, the use of nicknames and mottos, the use of client testimonials, the portrayal of judges and the use of Internet pop-up ads.

It noted that the state had not produced any evidence that its restrictions on speech were necessary to protect consumers and found that the prohibitions were much broader than necessary to accomplish the state’s claimed objectives.”

You can read the actual full decision here. Basically, these compliance codes are no longer applicable:

The first group of amendments addresses restrictions on potentially misleading advertisements and consists of several rules:

N.Y. Comp. Codes R. & Regs. tit. 22, § 1200.6:

(c) An advertisement shall not: (1) include an endorsement of, or testimonial about, a lawyer or law firm from a client with respect to a matter still pending;

* * *

(3) include the portrayal of a judge, the portrayal of a fictitious law firm, the use of a fictitious name to refer to lawyers not associated together in a law firm, or otherwise imply that lawyers are associated in a law firm if that is not the case;

(5) rely on techniques to obtain attention that demonstrate a clear and intentional lack of relevance to the selection of counsel, including the portrayal of lawyers exhibiting characteristics clearly unrelated to legal competence;

* * *

(7) utilize a nickname, moniker, motto or trade name that implies an ability to obtain results in a matter.

(g) A lawyer or law firm shall not utilize: (1) a pop-up or pop-under advertisement in connection with computer-accessed communications, other than on the lawyer or law firm’s own web site or other internet presence . . . .

N.Y. Comp. Codes R. & Regs. tit. 22, § 1200.7:

(e) A lawyer or law firm may utilize a domain name for an internet web site that does not include the name of the lawyer or law firm provided:

(1) all pages of the web site clearly and conspicuously include the actual name of the lawyer or law firm;

(2) the lawyer or law firm in no way attempts to engage in the practice of law using the domain name;

(3) the domain name does not imply an ability to obtain results in a matter; and

(4) the domain name does not otherwise violate a disciplinary rule.

Though lawyers who charge clients must still notify consumers with the words “ATTORNEY ADVERTISING”. Non-profit lawyers who don’t charge clients no longer have to say this - according to the Court’s ruling.

Some argue that more compliance leads to more ethical behavior. While some legislation can help (and make a public statement), ultimately it’s our responsibility as professionals to market ourselves ethically. Likewise, it is our responsibility as consumers to be aware. In both ways, marketing your personal brand through an educational blog helps.

Controversy - through contrarian behavior, does create INSTANT BUZZ. Though, it’s better to be safe, than sorry. While these compliance rules have been reversed in NY, use common sense & disclose your marketing appropriately.

BTW: As consumers, we can enjoy being marketed to… it makes us like you better. Marketing icons have become part of our Americana. And many commercial tag lines have turned into American phrases. Brands have fan clubs. Make us part of your marketing experience, and you’ll engage us as clients before you know it!

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A popular sales & marketing thumb-rule: Like radio station call letters, remember WIIFM: “What’s In It For Me?”

That’s what your prospects, clients, and colleagues are all thinking. You’ve heard the thumb-rule: “Talk about your benefits, not your features.”

Blogging & podcasting has redefined the soapbox. And I hope this podBlog helps you with your personal brand marketing.

As you define, develop, and leverage your personal brand, remember your target market Community is the focus factor. We need to get to know who they are, what they want, and how they want to be approached.

Thus, we need to ask them questions… literally, ask. We can prepare, by asking ourselves questions in their voice, with empathy: “What’s In It For Me?” if I were the consumer of my services?

The best marketing materials - including your new blog should - answer this question, often with the WIIFM heading.

When they rationally ask, “What makes you different or better, than the next guy?” They are asking emotionally, “What In It For Me?”

Stop using what I call The 4 Supposed-to & Should-be’s! Last week I was invited to speak at a bank networking event. The organizer was afraid to have her guests play my TOUGH networking game, “So what makes you different & better?” In the game, we take turns at self-promotion/pitching/bragging/anecdotes, and you can’t say any variation of these:

1. Of course, “I CARE ABOUT CLIENTS” (Customer Service)

2. Of course, “I’m QUALIFIED” (Experience, credentials, Degrees)

3. Of course, “I DELIVER RESULTS on-time”

4. Of course, “My rates are REASONABLE & no hidden fees.”

Did I miss a cliche? Click on comments and add one you always hear.

…So?? So does the next guy. If I choose you, “What In It For Me?” beyond getting what I paid you for? Empathize from your clients’ perspective.

Your e-books, audio-books, podcasts, and blogs should excel at answering this. BTW: If the concepts of “podcasting & blogging” boggle you, I’ll be speaking at PodCamp On-line this Saturday afternoon. My topic, “Podcasting by Phone, Access more listeners; brand your expertise more easily.

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20,392,068 prospects

Within CoGrow, I’ve specialized my practice to help self-employed experts develop and leverage their personal brands.  And we have to do it within your compliance obligations… as your reputation precedes you, qualified prospects will choose you.

For those of us who work within the specific needs of those self-employed, or run small practices, our market is growing.  This is from Anita Campbell’s smallbiztrends.com:

Single Person Businesses Booming

By Anita Campbell on July 16, 2007

The U.S. Census has new statistics out — and they show that the numbers of single-person businesses are booming. There are now over 20 million such businesses, based on the most recently available data as of 2005.

To be exact, the United States has 20,392,068 single-person businesses. In the space of three years, 2.7 million more people became the owner of a “business of one.” Here’s the chart (you knew there’d be a chart, right?):

Number of single-person or nonemployer or personal businesses in United States
For the past three years the number of single-person businesses has grown each year between 4% and 5%. That means the single-person businesses grow faster than the rate of growth of the U.S. population as a whole (which grows at about 1% a year according to the U.S. Census).

These single-person businesses account for 78% of ALL U.S. businesses. You know those millions of small businesses that everyone is always talking about? Well, the majority of them fall into this category of single-person business.

These single-person businesses bring in over $951 billion (US) in annual receipts or sales to the U.S. economy. That averages to roughly $46,600 in annual sales per business. Obviously, since it’s an average, some businesses will be larger and some smaller. Still, you can see that many are pretty small businesses. Whatever their individual size, collectively these business owners are a force because of the sheer numbers of them.

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I just found this article interesting. It was published in the Pretoria News, the main newspaper of the executive capitol of South Africa. It’s entitled, “Moves to modify Madiba magic ‘myth’” by Melanie Peters. (BTW: Madiba is an honorary elder statesman title associated with Mandela.)

It’s a happy birthday makeover! The whole article is great; here’s an excerpt:

Nelson Mandela is one of the greatest statesmen ever and brand specialists and top advertising executives say that Madiba Magic is a priceless brand legacy that will live for years to come.

The former president turned 89 on Wednesday and his foundation announced that it was working on a personal brand make-over.

Nelson Mandela Foundation CEO Achmat Dangor said that, at Mandela’s insistence, it would be working to break down “the mythology around the man”.

For the true brand legacy to remain, a branding campaign must be engineered to combat the tendency by the media to turn him into a myth, he said.

Advertising industry leaders were wary of putting a price tag on the brand, but all agreed that he had “priceless” pulling power.

He is a major draw card when raising funds for charity. Major celebrities in the world clamour for a photo opportunity with him or to get involved in charity work because his name has been linked to it.

Roger Sinclair, professor of marketing at Wits University, said Mandela’s popularity was a worldwide phenomenon, and that it was impossible to say how much his brand was worth.

“It’s priceless. It is no ordinary brand because he is an extraordinary person,” Sinclair said. “After he is gone his legacy will still generate value. Winston Churchill still carries weight 50 years later and he carries half the weight that Madiba does.

‘It is impossible to put a value to it. He is a powerful personal brand.’

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Isn’t it ironic? Personal branding started with the oldest profession….

Politicians..

And yet they yearn to be so alike… logo colors RWB are all-American (and worldly too).

Sure… but as Americans we should be proud to stand out for what we believe!

If you had to vote by logo… who’s got 2008?

Thanks to Matt of 37signals for the pic & post inspiration.

i heart huckabee — at least he dared to use Yellow.

… and I love that Obama uses a circle, reminiscent of his initial… and a new dawn, over our Stripes. Aaah… (hmm, would a rising Star look awkward?)

Who d’you think got the best p’Brand Logo??

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comScore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world. This capability is based on a massive, global cross-section of more than 2 million consumers who have given comScore permission to confidentially capture their browsing and transaction behavior, including online and offline purchasing. comScore panelists also participate in survey research that captures and integrates their attitudes and intentions. Through its proprietary technology, comScore measures what matters across a broad spectrum of behavior and attitudes.

comScore today released their study for MAY 2007.  Here are the summary points:

  • Online viewers watched an average of 158 minutes of streaming video per streamer.
  • The average video stream duration was 2.5 minutes.
  • Nearly three out of four (74.3 percent) U.S. Internet users streamed video online (132 million people).
  • More than one out of three (35 percent) U.S. Internet users streamed video on YouTube.com.
  • The average online video viewer consumed 63 video streams, or more than two per day.

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I just came back from speaking in front of the National Network of Accountants… luckily, no slides!

Here’s how your PowerPoint slides should look!

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I was with friends 2 nights ago… and the neo-verbs “to Google” & “to Wikipedia” (as in “…just Wikipedia that!”) were being thrown around left and right.

Personally, I use Wikipedia when I really want to be schooled a subject… just like how I used to use a bulky set of Encyclopedia Britannica (aah, the Internet). Compared to Wikipedia, Google amounts to the proverbial bathroom wall: Wikipedia cuts through the bullshit.

When you’re Googling a subject… have you noticed that the Wikipedia page pops up nearly #1?? So from a “personal brand SEO” (or on-line reputation management) perspective, growing a Wikipedia page would be awesome.

PLUS, a Wikipedia article page about your personal brand leverages the credibility Wikipedia has created – and actively maintains. Wikipedia is authoritative: It is governed & edited.

Peter Drucker has one. Tom Peters has one. Robert Kiyosaki has one. I love that Russell Simmons and Rick Rubin have ‘em. Even Malcolm Gladwell has one. Yes, Michael Jordan has one. And of course Oprah has one.

Will you also have a Wikipedia article page about your personal brand?

HOW CAN YOU grow your Wikipedia references?

CLICK TO READ, “How to Wikipedia your personal brand… in 6 steps!”

This is an in-depth 6-page guide to do so ethically. I’ve distilled Wikipedia policies into steps & thumb-rules: Instead of reading, you may prefer to stream the audio in the background (so you can do something else). Or download the mp3 podcast for later.

Listen Now:


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Last fall, I ran a series of highly-interactive & fun networking events called The Anecdote Game.

The rules were simple: We try to out-do each other with the most creative and distinctive customer success stories… or anecdotes.  We take turns saying & editing our anecdotes.  And we score each other on our strong points, and what to improve.

The Anecdote Game is fun to play, and a great way to test market, and to get instant feedback from people who will be recommending us!  It helped cut out our jargon, get to the heart of our benefits, and to Keep It Short & Simple… We even got (Hershey’s) KISSes as prizes!

Have a sales team or belong to a networking group?  The Anecdote Game is easy to play.  If you want me to host one, just let me know. I’ll post a podcast soon explaining the basic rules.  The substance of which is how to write a short and compelling ANECDOTE:

Write out successful client ANECDOTES:

1. in their words, ASPIRATION/ADVERSITY: 2. in their words, your ADVICE/ACTIONS: 3. in their words, ADVANTAGE/ACHIEVEMENT:

For more emphasis & suspense, flip the order of 3 & 2.  You can say the whole anecdote in less than 10 words: Start with 100 words (30 x 3), then underline the most important 30 (10 x 3)… and then 10 (3 x 3)!

Have clients sign off on them, and use it as testimonials.  Or bring your cellphone along & have them record it as a voicemail for you to use as a quick audio on your website.  Yes, mine are in the process of being created!! :)

Why don’t you practice writing customer-success anecdotes by posting your own below?

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(On July 7, I had 16,318 hits… what do I have now? What’s the average? I’m hitting over 300 a day. Thank you everybody.)

The more traffic on your website. The more new leads you get.

Google & iTunes will drive traffic to your website - for free - if you do this…

Click below to hear my podcast: How engaging your Internet leads can be quick & easy. (Subscribers to my e-mail newsletter got the whole transcript.)

Call me (516.642.4100) with your questions. Or just post them below as comments (and promote your website).

PodcastersWhosWho.com invited me to do a special “Internet radio show,” called Podcamp On-line. My topic is, “Podcasting BY PHONE: Access more listeners; personal brand your expertise!”

Ask me how to participate with any phone or through the Internet.

DATE: July 28 TIME: 12:30 - 1 afternoon PLACE: your home office ATTIRE: pajamas.

CLICK HERE TO RSVP for my first “workshop-by-phone” (and probably yours too)!

BTW: This podcast is one of the highlights of my latest audio-book WEB MARKETING 2.0

… so what blogs do you like read?

Listen Now:


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For over 138 years, Martindale-Hubble has been rating lawyers, and offering peer-based reviews.

We are now well ensconced into the buzzworld of Web 2.0… more and more lawyers are growing their personal brands and building an on-line reputation. Following 2.0 suit, lawyer rating may become more cooperative, collaborative, public, and subject to the “wisdom” of crowds, i.e. democratic. That may grow troublesome, and tiresome for lawyers looking to keep their reputation sharp and positive. Regardless, it’s inevitable: Have Googled yourself lately?

Somewhere in the middle of this is a lawyer-rating website called Avvo. Launched just last month, it has already become part of a class-action suit questioning its mode of rating lawyers (what do you get for messing around with lawyers’ reputations??):

Rather than opening its rating to purely democratic means, Avvo.com has a proprietary system of ranking of lawyers. This isn’t so unusual: Google, et al. publishes some of its rating criteria… but their ranking algorithm is a hot topic and has launched the SEO cottage industry. Similarly lawyers may be forced to work on their “Avvo rating” (a numerical score)… in the way we must work toward building our website PageRank. The audio podcast below discusses potential lawyer and client manipulation of the Avvo ranking system, and on-line reputation building in general.

I am not recommending or denouncing Avvo; in fact, I think it is a half-step toward the inevitable “Lawyer Rating 2.0″ we must get used to… The Internet is another way for lawyers to promote themselves, and for prospective clients to learn about their potential advisor. All systems will have flaws, and clients should be open-minded and seek multiple inputs before making a decision: the least of which should be the proverbial ‘bathroom stall’, which is often what the Internet becomes.

As with any controversy, it is a learning opportunity for us. Just this week, Denise Howell interviewed the CEO of Avvo, Mark Britton. He is a practicing lawyer, with web experience from Expedia. The interview is not just a way for Avvo to defend itself or promote its website (which has less traffic than Newsday.com - see graphic below).

This Week in Law podcast interview discusses many relevant questions and concerns about web-based reputation building & defense for lawyers (and other experts). It is nearly 93 minutes long, but worth it. Click on the picture to play the .mp3 audio interview. Open the link in a new window to play it in the background; right-mouse click first.

Again, while Avvo is not yet a force to be reckoned with, the interview discusses opportunities and concerns that highlight today’s world of Personal Branding for lawyers, and other regulated advisors.

What do you think?  What’s good and what’s bad about the un-regulated world of lawyer ranking?

AVVO.com traffic is in blue. NEWSDAY.com, Long Island’s community newspaper, is in red:

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